- Applies change management skills including assessments and analysis for organizational adoption including: strategic assessment, stakeholder analysis, and project risk assessment, quality of care, patient safety, workflow analysis, and communication planning.
- Analyzes and interprets data to drive clinical adoption and client satisfaction.
- Articulates the benefits of clinical adoption and advises on best practices.
- Facilitates the analysis of current state, future state, and gap analysis.
- Articulates the impact of Cerner solutions on future state workflow, role and venue.
- Facilitates change management initiatives.
- Analyzes work-flow to identify opportunities for sales of new services on assigned projects.
- Develops and executes various client survey tools, data collection approaches, and brainstorming with other consultants and clients on improvement opportunities and solutions.
- Assists client and Cerner team to plan, coordinate, implement and measure effectiveness of Cerner’s Transformation methodology through clear, tactical goals and objectives, and baseline/benchmarking plans.
- Interacts with client executives to create the level of desired business results.
- Plans and coordinates clinical adoption activities with other Cerner team members and resources during the engagements.
- Influences, trains, and educates other Cerner associates on the tools and techniques related to Transformation realization planning and deployment.
- Monitors, develops, and grows clinical subject matter expertise.
- Understands Cerner systems and the impact on client’s future state workflow.
- Demonstrates an understanding of operational aspects of healthcare delivery system/organization.
- Promotes clinical and business process improvement opportunities, utilizing metrics and other process improvement tools.
- Coaches clients and other Cerner associates in Clinical Adoption Methodology and tools.
- Builds professional relationships both inside Cerner and with clients.
Additional Responsibilities:
- Applies Cerner’s consulting methodology and guides continued client optimization.
- Manages client relationships to promote future enhancement of Cerner solutions.
- Promotes benefit planning and metric monitoring processes.
- Mentors other Cerner associates in their professional development.
- Actively drives their professional development.
- Works in accordance with Cerner and client organizational security policies and procedures.
- Understands personal role in safeguarding corporate and client assets.
- Participates in knowledge sharing activities to promote development of other associates.
- Demonstrates competence in Cerner solutions, their capabilities and limitations.
- Performs other responsibilities as needed.
- Evaluates benefits achieved through the use of Cerner solutions.